Training For Managers
Are you a manager or a leader? If so, then it's likely that you are being asked to deliver more with less, while supporting people who are themselves under increasing pressure.
Many managers find themselves pulled in two directions.
They either become highly supportive but avoid difficult conversations, or they focus on
performance and accountability at the expense of trust and engagement.
Neither approach works. Effective management requires both.
01. Understand
Recognise what sits behind changes in behaviour, performance and engagement - without making assumptions.
02. Respond
Know how to balance support with clear expectations when someone is struggling.
03. Lead
Create a culture where people feel supported, know what’s expected and remain accountable for what they do.
Supportive
Accountability
Rather than lowering expectations when people struggle, Supportive Accountability helps leaders support the person whilst maintaining clarity on expectations and accountability.
It provides leaders with practical tools to:
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Open a conversation
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Support the person
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Provide support whilst maintaining clarity on expectations
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Equally balance support and accountability
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Build trust while maintaining standards
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Develop resilient, adaptable teams
Our training fills the real management skill gap: the ability to simultaneously balance support with accountability.
Mental Health Essentials for Managers
Managers are often the first people to notice when something has changed. An employee may become quieter, more irritable or withdrawn.
Their performance may dip, absence may increase, or they may simply seem different from usual.
Knowing something isn't quite right is one thing. Knowing what to say and what to do next can be much harder.
Mental Health Essentials for Managers provides practical knowledge and skills to help managers approach these situations with greater confidence.
It explores how to recognise potential signs of difficulty, open a conversation, listen effectively, make adjustments where practicable and signpost when required.
Crucially, the training also considers the importance of role boundaries. Managers are not counsellors or therapists, nor should they be expected to perform this role in the workplace. But with confidence and clarity, they can be an important source of support.